Terms and Conditions

Welcome to our Website ("www.leadthewalk.com"). These terms and conditions (together with the information contained within our Privacy Policy and any other documents referenced in these terms and conditions) ("Terms and Conditions") set out the legal terms that apply to your use of our Website.

The access to and use of this Website as well as the purchase of products on www.leadthewalk.com are based on the assumption that these Terms and Conditions have been read, understood and accepted by you. By using this Website you agree to be bound by these Terms and Conditions. If you do not accept these Terms and Conditions, you should leave this Website immediately. If you continue to use this Website and/or if you order products, we will take this as your acceptance of these Terms and Conditions.

Definitions

"We"/"us"/"Lead The Walk" means Lead The Walk Limited, the seller of the Goods. "You"/"your"/"customer" means the customer acting as a consumer. "Dispatch Confirmation" means the date on which we email you to confirm our acceptance of your order and dispatch the Goods. "Goods"/"items"/"products" means the items which we agree to sell you.

Use Of Site

Use of this Website, which is owned by Lead The Walk Limited of 25 Connaught Works, 251 Old Ford Road, London, E3 5PS United Kingdom (Company Registered Number: 08899253), is subject to the following legal terms.

Copyright and all other intellectual property rights, in both the content of this Website, including trademarks, names, logos displayed (the “Trademarks”) on this Website are registered and unregistered Trademarks owned by Lead The Walk Limited. Copyright © 2016 Lead The Walk Limited. Except as expressly set out below, all rights reserved.

Content included on the Website may be accessed by you for your own internal non-commercial use only. You may not copy, perform, publish, modify, transfer, create derivative works from, commercially exploit or otherwise use in whole or part any content, software, products or services obtained from this Website.

You may not delete or alter, in part or in whole, any copyright, trade mark, intellectual property or other legal notices from any part of this Website.

You will keep any password which permits access to this Website or any part of this Website strictly confidential and shall not divulge it to any other person. Unauthorised use of this Website, including, but not limited to, unauthorised entry into it, misuse of passwords or misuse of any other information, is strictly prohibited.

You may not use this Website in any manner that could damage, disable, overburden, or impair this Website or interfere with any other party's access to and/or use of this Website.

You may not attempt to gain unauthorised access to this Website, computer systems or networks connected to this Website, through hacking, password mining or any other means. You must not use these facilities to commit or encourage a criminal offence, to insert, transmit or distribute viruses or corrupt data or to send any unsolicited advertisement or other promotional material (that is, "spam").

You agree that you will not engage in any activities related to this Website that are contrary to applicable laws or regulations. You may not use this Website for any purpose that is unlawful or prohibited by these legal terms.

Unless authorised in writing by Lead The Walk Limited, Lead The Walk Limited expressly prohibits linking of any part of this Website to or from any other Websites (including so-called "deep-linking").

You are prohibited from using any marks for any purpose including, but not limited to use as meta tags on other pages or Websites on the Internet.

Lead The Walk Limited may terminate your access and use of any part of this Website at any time without notice. By accessing the Website, you warrant and represent to the Website that you are legally entitled to do so and to make use of the information made available via the Website.

Lead The Walk Limited makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the Website.

External Links

External links may be provided for your convenience, but they are beyond the control of the Website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

Pricing Policy

Customers will be charged in GBP. For those customers with debit or credit cards not denominated in GBP, the final price paid will depend on the exchange rate on the day the purchase has been made.

Any promotion code issued to you cannot be transferred onto a new order and we do not offer cash or credit alternative. The conditions of use relating to any discount code will be related at the time of issue.

While we follow a brands pricing guidelines, we are not responsible for the prices others may decide on. We are therefore unable to price match any retailer. Lead The Walk is committed to fair and transparent pricing and we are not obligated to issue any form of refund.

Depending on your payment card issuer, you may be subjected to a bank fee and as this is a bank charge we regret we are unable to influence this. Please note these fees are non-refundable by Lead The Walk.

Placing an order and accepting your payment

Once your order has been placed, you will receive an order acknowledgement email that we have received the details of your order. Please note that this is not a confirmation that your order has been accepted by us. We reserve the right not to accept your order for payment, shipping restrictions or stock reasons. If your order is not cancelled and once your order has been accepted, you will then receive a confirmation of the dispatch of your goods. Goods will be delivered not more than 30 calendar days of the confirmation of the dispatch of goods. Risk passes to the customer on delivery of goods or delivery of evidence to that fact; any damage prior to delivery is the responsibility of Lead The Walk.

All orders and pre-orders are subject to availability. All products displayed on this Website are available for dispatch from our warehouse; however some items may be on pre-order, meaning we are awaiting delivery to our warehouse. Pre-ordering means you may make payments in advance to Lead The Walk to ensure you have priority of receiving an item.

Your credit or debit card will be charged at the point of order. In the event your order is cancelled, your transaction with Lead The Walk will be cancelled and you will be refunded. Products are for you own personal use and not for resale. Lead The Walk reserve the right to restrict multiple purchases of one style made by the same customer or to be shipped to the same shipping address.

Returns

You have the right to withdraw from the purchase agreement you entered into within 14 calendar days from the day you receive the Goods, or evidence to that fact, without giving any reason. Returns must be communicated in writing. The cancellation period is 14 calendar days; the cancellation period runs from delivery of the good(s), or last good if the order is in multiple parts, or evidence to that fact. The goods must be returned 14 calendar days from the date the cancellation is communicated to Lead The Walk. Refunds are to be paid no later than 14 calendar days after the actual return of the goods, or evidence to that fact; Lead The Walk, is not obligated to issue any refunds if the goods are received later than 14 calendar days from the written communication of the cancellation of an order. Orders must be returned in one shipment.

We request that returns are shipped through Royal Mailing using the Lead The Walk returns postage service. Lead The Walk is not liable for any returned goods which are not returned in this way. The return address is stated on the pre-printed shipping label supplied with your goods. Failure to obtain an RMA or return goods using Royal Mail does not affect your statutory rights.

Lead The Walk Limited will not accept returns for any items that have been worn, used, exposed to damaging elements or if the manufacturers tags have been removed. Returns that are soiled or damaged through wear and tear may not be accepted for a refund or exchange. Should an item be received by you in a damaged state or without tags, we ask you contact us immediately. We strongly recommend that products are checked thoroughly before they are used or any tags or packing are disposed of.

While we are unable to exchange items for alternative styles and colours, we are able to assist by ensuring a smooth return and full refund, and then provide assistance with placing a new order for the preferred item.

You should expect to receive any refund owing to you no more than 14 days from when we receive your item back or you providing evidence of having returned the goods (for example, a proof of postage receipt from the Post Office) whichever is the sooner.

Disclaimer

The content included on this Website is provided on an "as is" basis. Lead The Walk Limited does not give any other warranty, express or implied, or make any representation including without limitation that the content included in this Website is complete or accurate or up to date. Lead The Walk reserves the right in its sole discretion and without any obligation or notice requirement to change, alter or edit content included in this Website.

Lead The Walk Limited will not be liable for any damages (including without limitation for loss of profits, loss of business or of anticipated savings, loss of goodwill, loss of reputation, loss or corruption of data or for any type of special, indirect, incidental or consequential loss or damage) whether arising out of your use or delay or inability to use this Website or its content whether arising in contract, tort (including negligence) or otherwise except in the case of fraud or death or personal injury caused by Lead The Walk Limited's negligence.

Lead The Walk Limited does not take responsibility for any event which is outside its reasonable control nor for any consequential loss arising from such an event. You agree that Lead The Walk Limited may use personal information provided by you in order to conduct appropriate anti fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. For more information please refer to our Privacy Policy.

From time to time, Lead The Walk Limited may change, alter or modify these legal terms. Any changes to these legal terms will be posted on this Website and any use by you of this Website after any such changes have been posted shall be deemed to indicate your agreement to the modified legal terms, but will not affect any orders already placed by you. If you do not agree to the modified legal terms, you should cease use of this Website.

Legal Governance

These legal terms shall be governed by and interpreted in accordance with the courts of England and Wales. The courts of England and Wales shall have non-exclusive jurisdiction to hear all disputes arising in connection with these conditions.