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*******IMPORTANT*******
Our offices are now closed for the holidays. Orders will be despatched upon our return on Wednesday 2 January 2019
All orders will be delivered between 9am-5pm Monday to Friday using Royal Mail and require a signature upon delivery.
Orders placed on Saturday or Sunday will be despatched on Monday.
Next day orders must be placed before 1pm.
All UK orders over £100 will receive FREE SHIPPING.
All international orders are despatched on a DDU (Delivery Duty Unpaid) basis. Please see our full terms and conditions for more details.
********** LAST ORDER DATES FOR DELIVERY BEFORE CHRISTMAS **********
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FREE UK RETURNS & EXCHANGES
Should you wish to return or exchange an item within the UK, please email us at customercare@leadthewalk.com to request a prepaid returns label, re-package your item(s) securely and attach the returns label to the outside of your parcel. Please take your parcel into a local post office and obtain a proof of posting receipt. All items must be returned within 14 days.
For international returns, please re-package your item(s) securely, take your parcel into a local post office and obtain a proof of posting receipt. International returns are not covered by our free returns policy and items must be returned to us within 14 days.
It is important that you obtain a proof of posting as we are not responsible for your parcel until it is returned to us.
Please note that SHAMPOOS AND FRAGRANCES are non returnable.